Distance Selling Regulations
We adhere to the UK & EU Distance Selling Regulations. The short of it is if you contact us within 7 days of receiving goods from us you can return them at your cost for a refund.
Health & Safety
Our miniatures are cast from white metal and shouldn’t be eaten. Depending on the model they might need assembly (we recommend superglue) and certainly cleaned up a bit with a craft knife or scalpel. With all of this hazardous and sharp stuff we advise taking care and supervising children.
Please don’t steal our images, web code, rules or anything else we either sell or have on our site. Ask and you might get.
When you order from us, we’ll add your email to our mailing list. We send out a monthly email with details of our new releases, special offers and upcoming shows. If you want to stop receiving these, there’s an unsubscribe option at the end.
Please make sure we can contact you on our mail@… email in case there’s any reason we need to contact you about your order. As an internet company there’s nothing worse than getting important emails bouncing back. Cheers! Our contact details are on our Crooked Info page.
We will store a physical copy of all orders received, and we’ll never pass your details onto anybody else.
We aim to ship most days, and get proof of posting for everything we send out. If your order goes missing contact us and we’ll do some investigating. Full shipping details are on our Shipping page.